customer relationships

Unveiling Deeper Needs: Putting Customers First in the Custom Equipment Design & Build Process

By Lori Runyan VP of Program Management In the fast-paced business world, it’s easy to prioritize streamlined processes and criteria fit, while inadvertently shortchanging customer-centricity. As a leader in the engineering sector, I have witnessed how the relentless pursuit of technical excellence can overshadow the deeper needs of our customers. In this article, I want […]

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Unveiling Deeper Needs: Putting Customers First in the Custom Equipment Design & Build Process

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Unveiling Deeper Needs: Putting Customers First in the Custom Equipment Design & Build Process

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